1. Profitability to Sustain Not-for-profit Objectives of Healthcare Organizations
Healthcare organization is a unique corporate en-tity that is expected to deliver medical resources and manage illness in a beneficial way. For many years, the pursuit of better treatment outcomes and wider accessibility of medical resources has remained the top priority among healthcare per-sonnel. Meanwhile, hospital administrators, either private or public, are requested by their stockhold-ers or higher management to maximize internally-generated profit (e.g., service reimbursement from National Health Insurance [NHI]) and external re-sources (e.g., government or non-government or-ganization budget and public donation) to support research, teaching, and service activities. This ap-proach is distinct from profit-oriented entities, usually known as enterprise, whose operation is primarily designed to maximize financial return to stockholders per se but not to the public in gen-eral. With the not-for-profit objective underlying corporate strategies and managerial skills, the di-lemma of healthcare organizations to choose be-tween commercial or beneficial schemes has raised global concerns over time.1 One of the most de-batable issues is the conflict between nurse anes-thetists and anesthesiologists.2 There have been extensive discussions from academic, administra-tive, financial and medicolegal perspectives.3 In this issue, we publish a national survey on nurse anes-thetist human resources by Dai (a former president of the Association of Taiwan Nurse Anesthetists), Chen (a former president of the Taiwan Society of Anesthesiologists) and colleagues. This is the first national survey to compare objective indices, i.e., annual anesthetic service provision from 2002 to 2005, and the manpower ratio between anesthesi-ologists and nurse anesthetists, to help illustrate the ecosystem in Taiwan.4
2. Friend or Foe: A Rollercoaster Relationship
To help elucidate the interdependent relationship among all players involved, the value net model by Brandenburger and Nalebuff5 was introduced. There are four main groups that currently influence anesthesiologists: customers, payers, competitors, and complementors. The first and most important step is to design the value net, whereby the vari-ous roles of the players can be depicted (Figure 1). In our proposed ecosystem, nurse anesthetists could be considered as the competitor and com-plementor at the same time. This critical finding makes it clear that the same participant can oc-cupy two roles simultaneously while his/her role can dramatically switch between a rival and part-ner depending on how he/she is rewarded.
Anesthesiologists, though authorized by the Medical Practice Act, lack the bargaining power or position when exponential demand for the anes-thetic service keeps outweighing the steady supply of board certified anesthesiologists, as has occurred over recent decades. Since 1958, nurse anesthet-ists in Taiwan have played an indispensable role in every step of clinical anesthesia, from induction to recovery of anesthesia. The discrepant supply-demand status was even more entrenched when healthcare in Taiwan went through a drastic move to NHI with a nationwide coverage rate greater than 99% in 1995. As a result, a unique environ-ment consisting of interdependent relationships evolved to sustain the optimal benefits for all stakeholders within the value net. In urban areas with advanced and high-quality medical services, nurse anesthetists are well accepted as complemen-tary coworkers of anesthesiologists.6 However, in rural regions, some nurse anesthetists practice an-esthesia independent of anesthesiologists, but under the supervision of surgeons. The nurse anesthetists eventually become competitors with anesthesiolo-gists in the role of anesthesia administrator.
Download full-size image
3. Meltdown of Anesthesiologists: From Monopoly to Competition
In 2007, the International Federation of Nurse Anesthetists identified 107 countries where nurse anesthetists are allowed to practice anesthesia and nine countries which only allow nurses to assist in administrating anesthesia.7 The worldwide role of nurse anesthetists has been changing drastically as a result of the shifting manpower structure over the past decades.8 In 1942, the ratio of physicians to nurse anesthetists was 1:17, thus the delivery of anesthesia was mainly a nursing function.9 In the United States, the legislative restriction on nurse anesthetist practice varies greatly from state to state. Nurse anesthetists practice under the state’s nursing practice acts, but not medical practice acts. In 2009, Certified Registered Nurse Anesthetists (CRNAs) remained the highest remunerated among all nursing specialties with an average salary of $157,724 per year.10 This amount of payment, how-ever, is only 43% of that of certified anesthesiolo-gists ($366,640). The financial benefit represents a lucrative cost-driver, i.e., 57% less on the annual payroll, when institution payers (i.e., hospital ad-ministrators and insurance companies) choose to hire nurse anesthetists. Despite stringent protests from the American Society of Anesthesiologists, the conflict of interest remains unsettled in the United States whenever there is a marked premium for nurse anesthetists and institution payers.
4. Complementor or Competitor, This is the Option for Anesthesiologists
Anesthesiologists are no longer monopolizing the supply end of the marketplace both domestically and globally. Dai et al4 demonstrated in their arti-cle that the overall anesthetic manpower supply of both nurse and physician anesthetist has been crit-ically insufficient for the surgical demand in a na-tionwide scale. The supply-demand disequilibrium creates a win-loss chasm which in turn leads to breach of loyalty or comradeship in consequence of a profound conflict of interest. Institution pay-ers could tighten their bargaining power and cut the payment by firmly supporting the nurse anes-thetist as a substitute for the anesthesiologist. Thus, as shown in the United States, the nurse an-esthetists eventually changed from subordinates to competitors. Another crisis of decision-making is growing in Japan, where the Cabinet Office of the Government is starting to establish the CRNA system driven by the intense demand for extra anesthesi-ology manpower. However, as the Bill is firmly op-posed by the Japanese Society of Anesthesiologists, the Japanese government is shifting from the idea of promoting CRNAs to abolishing the system of certified anesthesiologists by allowing all physi-cians to administer general anesthesia without any restriction.11 According to the perfect competition model, incorporation leads to fierce competition and may result in zero profit for both competitors.
In the long run, institution payers become the sole profiteer to set service standards and pay while all practicing anesthetists of all rankings become the sufferers. All these are loss-loss outcomes to both patients and practicing anesthetists, either profes-sional or non-professional anesthesiologists, when the value net is entirely driven by profitability but not through the adaptive interaction among all stakeholders.
To reverse the unacceptable trend, anesthesi-ologists must distinguish themselves as fair and ra-tional supervisors with good leadership. The best strategy is to firmly cooperate with nurse anesthet-ists by reducing the conflict of interest and enhanc-ing overall manpower supply to the institution payers. Win-win equilibrium is therefore achieved when all players have no financial incentive to change the status quo within the value net. Anesthesiologists in Taiwan have no choice but to accept the fact that we need the assistance of nurse anesthetists as we cannot afford to turn a competent assistant into a powerful competitor. The relationship between the certified anesthesiologist and nurse anesthetist must be redefined with mutual respect, financial benefit and legislative protection.
Wei-Zen Sun, MD
Professor, Department of Anesthesiology,
National Taiwan University Hospital and
College of Medicine, National Taiwan University
Associate Editor, Acta Anaesthesiologica Taiwanica